Refund & Returns Policy

We want you to be satisfied with your Dink Supply purchase. If there is a problem with your order, contact us as soon as possible after delivery and include your order number and details about the issue.

Return eligibility

Return eligibility can depend on the item, its condition, and the fulfillment source. Items should be unused, in their original condition, and with original packaging when applicable. Please contact us before sending an item back so we can confirm eligibility and provide return instructions.

Refunds

If an approved return is received and inspected, any eligible refund will be issued to the original payment method. Processing time after approval can vary by payment provider.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, incorrect, or incomplete, contact us promptly with your order number and photos when possible so we can investigate and assist.

Before returning an item

Do not send a return to a manufacturer or supplier address unless Dink Supply specifically instructs you to do so.