Frequently Asked Questions

Shipping

Shipping methods, rates, and delivery estimates can vary by product and destination. Available options are shown at checkout. Orders with multiple items may arrive in separate packages.

Tracking

Tracking information is provided when available after an order ships. If an order is significantly delayed, contact us with your order number so we can review it.

Returns

Return eligibility depends on the item, its condition, and the fulfillment source. Contact Dink Supply before sending anything back so we can confirm eligibility and provide instructions.

Damaged or incorrect items

If an item arrives damaged, defective, incorrect, or incomplete, contact us promptly with your order number and photos when possible.

Can one order arrive in multiple packages?

Yes. Some items may be fulfilled by different partners and can arrive separately.

How do I contact Dink Supply?

Use our Contact page for order or product questions.